Contact us for more information about our work to help refugees, asylum seekers, and displaced people around the world.
HIAS Colombia staff provide protection services and emergency support to displaced people in transit in Capurgana, Colombia on June 17, 2025. (HIAS Colombia)
HIAS might be able to assist you if you are located in one of the countries we work in and qualify for our services. Please contact us at info@hias.org so we can direct you to the right resources. You may also find helpful answers in our Frequently Asked Questions. If you are located in the United States, you can call our helpline at 1-800-HIAS-714.
If you are located outside of our areas of work, unfortunately we cannot provide assistance at this time. Please contact the UNHCR office in your area for assistance.
If you have any questions about making a gift to HIAS, please email development@hias.org, or call 212-967-4100 and follow the prompts to reach the Development Department. If you reach our recording, please leave a message and we will respond to your inquiry within one business day. Our normal business hours are Monday–Thursday 9:00 am–5:00 pm ET and Friday 9:00 am–3:00 pm ET.
For more information about making a donation, click here.
For media inquiries or to set up an interview with a HIAS expert, please contact media@hias.org.
Note: Due to volume of requests received, we may not be able to respond to all student media inquiries, and we cannot respond to requests for help from our media email. Please contact us at info@hias.org if you are displaced and need assistance.
For inquiries regarding travel loans, contact travelloans@hias.org or 1-888-606-0565. To make a payment on your travel loan, please visit our self-serve payment portal.
The U.S. government has decided to abruptly suspend critical assistance to vulnerable people around the world. As Jews and humanitarians, we will never turn our backs on refugees, even if the U.S. government has.