Need Assistance?
HIAS might be able to assist you if you are located in one of the countries we work in and qualify for our services. Please contact us at info@hias.org so we can direct you to the right resources. You may also find helpful answers in our Frequently Asked Questions. If you are located in the United States, you can call our helpline at 1-800-HIAS-714.
If you are located outside of our areas of work, unfortunately we cannot provide assistance at this time. Please contact the UNHCR office in your area for assistance.
U.S. Office Location
1300 Spring Street, Suite 500
Silver Spring, MD 20910
301-844-7300
Donations
If you have any questions about making a gift to HIAS, please email development@hias.org, or call 212-967-4100 and follow the prompts to reach the Development Department. If you reach our recording, please leave a message and we will respond to your inquiry within one business day. Our normal business hours are Monday–Thursday 9:00 am–5:00 pm ET and Friday 9:00 am–3:00 pm ET.
For more information about making a donation, click here.
Media Inquiries
For media inquiries or to set up an interview with a HIAS expert, please contact media@hias.org.
Note: Due to volume of requests received, we may not be able to respond to all student media inquiries, and we cannot respond to requests for help from our media email. Please contact us at info@hias.org if you are displaced and need assistance.
Travel Loans
HIAS no longer manages travels loans for the U.S. Refugee Admissions Program (USRAP). IOM now directly manages that program and you can contact them at 1-866-466-5660 or iomloans@iom.int for assistance. You can also make your travel loan payment online by visiting the IOM repayment portal at consumer.iom.int/auth/login.